Do I need to create an account to be able to order?

No, you can still order with us by using our Guest Checkout option.

If you require assistance using this option please contact our Customer Care Team where an advisor will be happy to assist you.

I have received my item but am unsure of how to wear it, please can you advise?

Here at  Harvest of Fragrances we try to be as detailed as possible with our descriptions.

Please refer to our POPULAR NOTE and STYLE or blog Harvest of Fragrances.

How do I get to hear about up and coming promotions and sales?

To hear about future promotional activity please sign up to our mailing list.

You can also become a fan on Facebook

What payment methods do you accept?

We currently accept the below payment methods: PAY PAL

How do I cancel my order?

You may cancel an order at any time up until the point at which your goods are being dispatched, after which you will need to return the items to us in order to receive a refund. Please refer to our returns for further details.

To cancel an order you must contact our Customer Services team :

Under EU Distance Selling Regulations, you have 14 working days (from the day after you receive your goods) to cancel your order with us.In this case we will issue you with a full refund however you will need to return the entire order at your cost if you have already received them.In all cases, the goods must be in their original condition and will be inspected on their return.If we do not receive the cancelled order back, we may arrange to have this collected at your cost.

Can you tell me if items will be restocked?

Unfortunately we are unable to advise when and if items are due to come back into stock.

What if an item(s) from my order is out of stock?

In the unlikely event that an item(s) from your order is unavailable, it will NOT be substituted for an alternative product and you will not be charged for the item.


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